Acceptance of Terms

The Terms and Conditions of ONE Globe Alliance govern all access to and use of our websites, digital platforms, mobile applications, and membership services. By accessing or using any part of the Website, users, whether visitors or registered members, acknowledge that they have read, understood, and agreed to be legally bound by these Terms, together with our Privacy Policy and any additional policies that may be published from time to time. Any user who does not agree must immediately discontinue use. These Terms constitute a binding agreement between ONE Globe Alliance and any individual or entity interacting with our platforms, and by submitting registration details or applying for membership, applicants confirm their acceptance of these Terms. ONE Globe Alliance retains the right to update, modify, or replace any portion of the Terms at its sole discretion, with such changes becoming effective immediately upon publication. Continued use of the Website signifies acceptance of the revised Terms.

Scope and Content

These Terms apply to both general visitors who browse without registering and members who are formally admitted into the network upon completion of the application and payment process. Content on the Website is provided for general information only and may be modified or removed without notice. ONE Globe Alliance offers no warranties regarding the accuracy, completeness, reliability, or timeliness of any content. Users agree not to copy, distribute, reproduce, or commercially exploit any content without prior written consent, nor to interfere with Website functions, engage in unauthorized access, create unauthorized links, or upload harmful or unlawful material. Any unauthorized use may result in legal action or termination of access.

Membership Application and Fees

Applicants for membership must provide accurate and complete information, and submission of false or misleading information constitutes a breach of these Terms. By applying, users consent to the processing of their information in line with our Privacy Policy and acknowledge that membership approval, suspension, or termination rests solely with ONE Globe Alliance. Membership is available only to qualified freight forwarders, logistics companies, and related service providers who meet internal evaluation standards. Membership fees must be paid annually in advance, are non-refundable, and are required for activation.

Member Conduct and Standards

Members are expected to uphold high professional, ethical, and operational standards. This includes responding to fellow members within reasonable timelines, maintaining transparency regarding payment terms or credit preferences, avoiding any conduct that harms the reputation of ONE Globe Alliance or its members, protecting confidential information obtained through the network, and complying with relevant laws and regulations globally. All business transactions between members occur independently and at their own risk. Except where explicitly covered under a formal financial protection plan, ONE Globe Alliance does not guarantee payments, performance, solvency, or outcomes of member-to-member transactions and bears no responsibility for disputes, non-payments, contractual disagreements, or cargo-related issues.

Intellectual Property

All trademarks, text, graphics, and other Website content are owned by or licensed to ONE Globe Alliance, and no reproduction or distribution rights are granted except for limited access. Members may use the alliance logo only with written approval and in accordance with official branding guidelines. Confidentiality is required at all times; any business, financial, or technical information obtained through the Website or from other members must not be disclosed or misused and this obligation continues even after membership termination.

Third-Party Links and Disclaimers

The Website may contain links to third-party sites; these are provided solely for convenience and do not imply endorsement. ONE Globe Alliance assumes no responsibility for the content, availability, or reliability of external sites, and users access them at their own risk. The Website and its contents are provided as is and as available, without warranties of any kind. ONE Globe Alliance does not guarantee uninterrupted service or error-free operation and shall not be liable for any direct or indirect damages arising from use of the Website, including loss of revenue, data, reputation, profits, business opportunities, or operational disputes between members. Liability is not limited in cases of fraud, intentional misconduct, or any matter that cannot legally be limited.

Indemnification and Termination

Users and members agree to indemnify and hold harmless ONE Globe Alliance from all claims, damages, losses, or liabilities arising from use of the Website, breach of the Terms, violation of law, or disputes between members. ONE Globe Alliance may suspend or terminate access or membership without notice in cases of non-payment, false information, breaches of these Terms, misconduct, or reputational risk. Users may discontinue use at any time; however, obligations related to confidentiality and prior transactions remain enforceable.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Parties must first attempt amicable resolution of disputes, and if unresolved within 30 days, matters may be referred to arbitration in the mutually agreed jurisdiction, with the decision being final and binding. Where members choose dispute intervention through ONE Globe Alliance, the alliance’s decision shall be final. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full effect.

Contact Us

For any questions regarding these Terms and Conditions, users may contact ONE Globe Alliance at info@oneglobealliance.com.