Freight Forwarder Partnership Agreement: Key Clauses
Two freight forwarders can exchange cheerful emails, impressive brochures and enough thumbs-up emojis to fill a container. None of that answers the uncomfortable questions that appear when a shipment is delayed, a destination charge is disputed or a customer suddenly receives a quotation from the other agent. That is why a freight forwarder partnership agreement […]
AI in Freight Forwarding: Data, Examples and Practical Uses
Artificial intelligence has officially entered freight forwarding. It reads documents, predicts arrival times, checks customs entries, recommends routes and drafts customer updates. It has not yet persuaded every ship to arrive on schedule. Some miracles remain outside the software budget. The important change is not that forwarders can ask a chatbot to write an email. […]
Top logistics news september 2026
Welcome to this week’s logistics news roundup, where ships change routes, airports run out of elbow room and somebody, somewhere, is still asking whether the rate from three weeks ago remains valid. This edition covers developments published or materially updated between 21 and 28 September 2026. Rather than repeating every press release wearing a logistics […]
How Amazon Changed Logistics Forever: Lessons for Forwarders
Amazon did not invent warehouses, delivery vans or customers asking, “Where is my shipment?” It combined fulfilment, data, technology and customer experience so effectively that the rest of logistics had to reconsider what “normal” looked like. That influence now reaches beyond online shopping. Importers expect faster quotations, proactive updates and visibility without sending five emails […]
Content Strategy Breakdown: Top 3 Freight Tech Companies
Content strategy in freight technology is a little like loading a container. If everything is thrown in without a plan, the doors may close, but nobody should stand nearby when they reopen. The strongest freight tech companies do not publish disconnected articles about “innovation,” add the word AI five times and wait for leads to […]
What 500+ Freight Forwarders Say About Their Biggest Challenges
Ask five freight forwarders about their biggest challenge and you may receive nine answers, two revised ETAs and one request to “please check with destination.” That is the nature of the industry. Freight forwarding sits between carriers, customs authorities, overseas agents, shippers, consignees, terminals and transport providers. When one part changes, the forwarder is usually […]
Freight Forwarding Industry Margins: What the Data Shows
Freight forwarding can produce enormous revenue while keeping surprisingly little of it. That is not necessarily a sign of a bad business. A large part of a forwarder’s invoice may simply pass through to airlines, shipping lines, truckers, terminals and overseas agents. The forwarder earns money from the value created between the customer’s selling price […]
How Freight Companies Are Actually Getting Customers in 2026
The Death of the “Smile and Dial” Remember when the primary sales strategy was buying a list of 10,000 broker numbers and aggressively cold calling them until someone said yes? Pure cold calling burns out fast, and the freight tech brands experiencing real growth have shifted to pairing inbound digital visibility with targeted, personalized outbound […]
Why Most Freight Forwarders Still Use Spreadsheets (And When to Stop)
The Greatest Love Story in Logistics: Forwarders and Excel Let’s be honest: if the freight forwarding industry had a mascot, it wouldn’t be a cargo ship or a semi-truck. It would be a green Excel icon wearing a hard hat. Despite living in an era of AI, blockchain, and cloud computing, walk into almost any […]
5 Freight Forwarding Trends Reshaping 2026
Freight forwarding has always rewarded people who can adapt quickly. In 2026, “quickly” appears to mean before breakfast, across three time zones, while a customer asks whether the vessel can simply take a shortcut. The biggest freight forwarding trends in 2026 are not separate technology stories. They are connected changes in how freight is sold, […]